Free Wi-Fi Internet Access at Frankfurt Airport

Passengers and visitors can enjoy free Wi-Fi 24/7 at the airport.

Baggage storage

Our Baggage Storage takes care of your baggage so you can look around at Frankfurt Airport without any additional load.

Winter Coat Storage Service

For only 50 euro cents per day and item, jackets and coats are securely and properly stored by the luggage storage service at Frankfurt Airport (from October to April).

Baggage wrapping

Upon request your luggage can be shrink-wrapped at the Frankfurt Airport to preserve them from dirt and scratches.

Service Points

The staff of the Service Points will be happy to answer all of your questions. You’ll find them at the following locations.

Welcome Center

At Frankfurt Airport’s Welcome Center the staff will provide you all important information concerning your flight and stay at the airport.

Lounges at the airport

These lounges are accessible for business class passengers or passengers with a certain entitlement. Relax and enjoy yourself before your flight in our attractively furnished lounges.

SKY Lounge at Frankfurt Airport

You can relax in these lounges regardless of your airline. Enjoy the stylish atmosphere in the SKY Lounge at Frankfurt Airport.

LUXX Lounge at Frankfurt Airport

Take a break and enjoy the classy ambience at Frankfurt Airport. You can relax in these lounges regardless of your airline.

Primeclass Lounge

The Primeclass Lounge ensures a relaxed rest before taking off

Gate to Gate

Now you can comfortably transfer from your arrival gate to your connecting flight at Frankfurt Airport. Our Gate to Gate Service guides you through Frankfurt Airport and helps you clear all formalities. Bookable for up to five persons.

Guide Service

We know our way around—and therefore offer you a personal guide service at Frankfurt Airport. Our trained staff will escort you and another person before departing, after landing, or during a layover and make sure that everything related to your trip goes smoothly.

Welcome Service

An airport employee collects you at an agreed meeting place—e.g., the regional train station or a taxi stand—and helps you with your luggage and/or check-in.

Group Guide Service

We offer an escort service at Frankfurt Airport for groups of four or more who require assistance with transfer connections. Our trained staff will accompany you on departure and/or arrival and ensure a pleasant travel experience.